Legal notice
Legal Notice
Last Updated: July 20, 2026
This website and online store are operated under the brand name DYNACY.
Please read this Legal Notice together with our Terms of Service, Privacy Policy, Shipping Policy, Return and Refund Policy, and all product-specific instructions, warnings, and disclosures.
Website Operator
Brand Name: DYNACY
Legal Business Name: DYNACY Limited Liability Company
Entity Type: Wyoming Limited Liability Company
Business and Mailing Address: 30 N Gould St, Suite N, Sheridan, Wyoming 82801, United States
County: Sheridan County
Telephone: +1 601-291-9454
Fax: +1 208-248-8426
Customer Support Email: dynacyglobal@gmail.com
Business Activity: E-commerce and Digital Marketing
Fulfilment and Shipping Location: Japan & Other Country
Service Area: Most international destinations
DYNACY is the trading name used by DYNACY Limited Liability Company.
Commercial Information
Product Prices
Product prices are displayed on the applicable product pages.
Prices may be displayed in different currencies depending on the customer’s location or selected currency. The final amount charged will be shown at checkout before the order is submitted.
Currency-conversion rates displayed on the website may be provided by third-party payment or e-commerce service providers and may differ from the rate applied by the customer’s bank, card issuer, or payment provider.
Additional Charges
Customers may be responsible for charges in addition to the displayed product price, including:
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Shipping fees
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Customs duties
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Import taxes
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Value-added tax
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Brokerage or customs-clearance charges
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Foreign-currency conversion charges
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Charges imposed by banks, card issuers, or payment providers
The shipping fee charged by DYNACY will be displayed at checkout before payment is completed.
International duties, taxes, and import-related charges may be imposed separately by the destination country or region unless expressly stated otherwise at checkout.
Payment Methods
Available payment methods will be displayed at checkout.
Payment is generally required in full when an order is submitted. An order is not confirmed until payment has been successfully authorized and an order-confirmation notice has been issued.
Payment processing may be provided by independent third-party payment providers. DYNACY does not directly receive or store complete payment-card numbers where payments are processed through those providers.
Order Processing and Delivery
Orders are generally processed within 3–7 business days after successful payment.
Business days do not include weekends or Japanese public holidays.
Orders are generally fulfilled and shipped from Japan. Estimated delivery periods, available shipping services, tracking availability, fees, and shipping restrictions are explained in our Shipping Policy.
Processing and delivery estimates are provided for reference only and are not guaranteed.
Returns and Cancellations
Return, exchange, cancellation, and refund conditions are described in our Return and Refund Policy.
Because oral mouthpieces are personal and hygiene-sensitive products, products that have been unsealed, fitted, moulded, adjusted, placed in the mouth, cleaned, worn, or otherwise used may not be eligible for return.
This restriction does not apply where a return or remedy is required under applicable consumer law, or where the product is confirmed to be defective, damaged upon delivery, or incorrect.
Nothing in this Legal Notice excludes any mandatory right or legal remedy that cannot lawfully be excluded.
Product Information
DYNACY offers nighttime mouthpieces and related sleep-wellness products.
Product descriptions, materials, dimensions, fitting methods, adjustment instructions, suitability information, cleaning instructions, warnings, and limitations may vary by product.
Customers must carefully review the applicable product page, packaging, instructions, and safety information before purchasing or using a product.
Images, illustrations, diagrams, and videos are provided for general presentation or instructional purposes. Minor differences in colour, texture, measurements, packaging, components, or appearance may occur because of:
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Screen and display settings
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Manufacturing tolerances
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Product improvements
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Packaging updates
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Different production batches
DYNACY does not guarantee that every product will be suitable, comfortable, or effective for every individual.
Health and Medical Disclaimer
Information provided on this website is for general product-information and educational purposes only. It does not constitute medical, dental, diagnostic, or other professional healthcare advice.
Unless expressly supported by the product’s applicable regulatory authorization and clearly stated on the relevant product page, DYNACY products are not intended to diagnose, treat, cure, mitigate, or prevent:
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Obstructive sleep apnea
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Central sleep apnea
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Respiratory disorders
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Temporomandibular joint disorders
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Dental conditions
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Any other disease or medical condition
DYNACY products are not replacements for CPAP therapy, prescribed medical equipment, professionally fitted dental appliances, medication, surgery, or any treatment recommended by a qualified healthcare provider.
Snoring may sometimes be associated with an underlying health condition. Customers should consult a qualified doctor, dentist, or sleep specialist before using a nighttime mouthpiece if they:
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Have diagnosed or suspected sleep apnea
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Experience interrupted breathing, choking, or gasping during sleep
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Experience severe or persistent daytime sleepiness
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Have loose teeth, gum disease, jaw pain, or significant dental conditions
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Wear braces, retainers, dentures, implants, crowns, or bridges
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Have recently undergone dental or oral surgery
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Have difficulty breathing through the nose
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Are uncertain whether the product is appropriate for them
Customers must follow all fitting, adjustment, cleaning, storage, and safety instructions supplied with the product.
Use must be discontinued if the product causes persistent pain, significant jaw discomfort, bleeding, loose teeth, changes to the bite, an allergic reaction, breathing difficulty, or any other concerning symptom.
Individual experiences and results vary. Customer testimonials, reviews, examples, and descriptions do not guarantee that another customer will experience the same result.
Age Restriction
Unless expressly stated otherwise on the applicable product page, DYNACY nighttime mouthpieces are intended only for adults aged 18 years or older.
Products, packaging, storage cases, adjustment tools, and small components must be kept away from children and pets.
No Professional Relationship
Accessing this website, purchasing a product, contacting customer support, or receiving general product guidance does not create a doctor-patient, dentist-patient, healthcare-provider, fiduciary, or other professional relationship between the customer and DYNACY Limited Liability Company.
Customer-support representatives cannot diagnose medical or dental conditions or determine whether a product is medically appropriate for a particular customer.
Website Information
DYNACY makes reasonable efforts to maintain accurate and current website information. However, information may occasionally contain:
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Typographical errors
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Technical inaccuracies
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Incomplete descriptions
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Incorrect prices
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Outdated availability information
We may correct errors and update product information, prices, availability, packaging, policies, or website content where reasonably necessary.
Where an obvious pricing or product-information error affects an order, we may contact the customer to provide the correct information and, where permitted by applicable law, offer the customer the option to confirm or cancel the affected order.
Product Availability
All products are subject to availability.
Placing an item in a shopping cart does not reserve inventory. We may limit quantities, discontinue products, decline orders, or cancel an order where reasonably necessary because of:
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Stock or inventory errors
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Payment authorization issues
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Suspected fraud
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Legal or regulatory restrictions
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Product-safety concerns
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Shipping limitations
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Obvious website or pricing errors
Where an order is cancelled after payment has been collected, the applicable payment will be refunded using the original payment method, subject to payment-provider processing times.
Intellectual Property
Unless otherwise stated, the DYNACY name, original website content, product photographs, graphics, product presentation, logos, written instructions, and other original materials are owned by or licensed to DYNACY Limited Liability Company.
These materials may not be copied, reproduced, republished, distributed, altered, sold, commercially exploited, or used to create derivative materials without prior written permission, except where permitted by applicable law.
Third-party trademarks, product names, service names, payment logos, carrier names, and other intellectual property remain the property of their respective owners.
The appearance of third-party intellectual property on this website does not necessarily indicate sponsorship, affiliation, authorization, partnership, or endorsement.
Intellectual-property enquiries may be submitted to:
Email: dynacyglobal@gmail.com
Please include:
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Identification of the relevant work, trademark, or right
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The affected page or product listing
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Your full contact information
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Evidence that you own or are authorized to act for the relevant rights holder
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A clear explanation of your concern
Third-Party Services and Links
This website may contain links to or integrations with third-party services, including:
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Payment providers
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Shipping carriers
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Tracking services
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Social-media platforms
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Analytics providers
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External websites
Third-party services operate independently and may be governed by their own terms, privacy policies, availability, and security practices.
DYNACY Limited Liability Company is not responsible for third-party content or services except to the extent that responsibility cannot be excluded under applicable law.
The inclusion of a third-party link does not automatically constitute an endorsement or guarantee of that third party.
Limitation of Liability
To the maximum extent permitted by applicable law, DYNACY Limited Liability Company will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of this website or its products, including losses caused by:
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Failure to follow product instructions or warnings
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Use by a person for whom the product is unsuitable
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Unauthorized modification or misuse of a product
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Continued use of a damaged, worn, or deformed product
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Incorrect or incomplete customer-provided addresses
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Customs, postal, or carrier delays
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Third-party websites or services
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Events outside our reasonable control
Nothing in this Legal Notice excludes or limits liability for:
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Fraud or fraudulent misrepresentation
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Wilful misconduct
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Death or personal injury caused by negligence
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Defective products where liability cannot legally be excluded
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Any other liability that applicable law does not permit us to exclude
Consumer Rights
This Legal Notice is not intended to remove, restrict, or replace mandatory consumer-protection rights.
Customers may have additional rights under the laws of their country or region, including rights relating to:
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Product conformity
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Defective or unsafe products
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Legal guarantees
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Refunds or replacements
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Distance-selling contracts
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Unfair or misleading commercial practices
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Unfair contract terms
Where this Legal Notice conflicts with a mandatory consumer right, the mandatory legal right will apply.
Privacy and Personal Information
The collection, use, storage, processing, and disclosure of personal information are governed by our Privacy Policy.
Customers should not send the following information by email:
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Complete payment-card numbers
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Card security codes
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Online-account passwords
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Authentication or verification codes
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Unnecessary government identification documents
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Unnecessary sensitive health information
DYNACY will not ask customers to provide their complete payment-card number, account password, or authentication code by email.
Governing Law and Jurisdiction
Except where mandatory consumer law requires otherwise, this website, this Legal Notice, and transactions involving DYNACY are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles.
Subject to any mandatory consumer jurisdiction rights, disputes arising from this website, this Legal Notice, or transactions with DYNACY will be submitted to the competent state or federal courts located in or serving Sheridan County, Wyoming, United States.
Nothing in this section prevents a consumer from relying on mandatory jurisdiction or consumer-protection rights available under the laws of the consumer’s country or region.
Changes to This Legal Notice
We may update this Legal Notice to reflect changes to our:
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Business operations
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Products
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Website
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Policies
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Legal or regulatory obligations
The updated version will be published on this page with a revised “Last Updated” date.
Changes will apply from the date of publication unless a later effective date is stated.
Contact Us
For legal, product, order, intellectual-property, or general enquiries, please contact:
DYNACY Limited Liability Company
Trading Name: DYNACY
Address: 30 N Gould St, Suite N, Sheridan, Wyoming 82801, United States
Telephone: +1 601-291-9454
Email: dynacyglobal@gmail.com
Fulfilment Location: Japan & Other Country
When contacting us regarding an existing order, please include your full name and order number.
Do not send passwords, authentication codes, or complete payment-card information by email.